Policy
Version published: 1.0
Date published: 15.12.2025
This written document, referred to as the "Privacy Notice," presents an elucidation of the
privacy rules that are applicable to the gathering and provision of Personal Data and
additional information when you utilize or visit the Services and Website (https://fireaff.com/),
regardless of the device (such as a computer, mobile phone, tablet, etc.) that you
employ.
The Data Controller (as defined below and "we", "us" or "our") responsible for processing your Personal Data, as outlined in this Privacy Notice, is IGNISCOPE LTD, Registration Number: HE 482384, Registered Address: Christodoulou Theofilou, 1 Asomatos, 4645, Limassol, Cyprus, support@fireaff.com
DEFINITIONS
In this context, the subsequent terms are defined as follows:
Data Controller means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
Personal Data means data that identifies an individual or relates to an identifiable individual.
Services mean services provided by us as described in the relative Terms and Conditions of the Website.
Handling of your Personal Data
Information you provide to us:
To register an account and utilize our Services, we will politely ask you to provide
specific information. This information is necessary for the provision of our Services (for
example, your email address is required for account creation). It is important to note that
if you do not provide the necessary information, we will be unable to offer our Services to
you. We may handle the following types of Personal Data:
| Category of Personal Data | Types of Personal Data |
|---|---|
| Communications | We utilize your email address and communications to address your requests or queries. |
We gather certain information automatically:
| Category | Description |
|---|---|
| Access logs | Similar to the majority of websites online, our Website gathers access logs (including IP address, browser type, operating system) to guarantee the secure, dependable, and resilient functioning of our Services. |
| Tracking Technologies (Cookies) | Cookies are typically small text or image files that are placed on your device when you visit our Website. Some cookies are necessary for the smooth operation of our Website, while others are used to enhance functionality, analyze aggregated usage statistics for improving performance, and support advertising efforts. |
| Usage Data | Information about how you use our Website and Services. |
Tracking Technologies (Cookies)
In addition to any Personal Data that you choose to submit through the Website, we may use a variety of tracking technologies, including cookies, that passively collect certain information whenever you interact with the Website. This type of usage information may include the device you are using, your IP address, device ID, anonymous traffic data, other unique identifiers, location, all of the areas within our Website that you visit, what content you are interested in or interact with, and the time of the visit.
Types of Cookies we may use:
| Cookie Type | Description |
|---|---|
| Necessary Cookies | These cookies are necessary for allowing users to navigate around our Website and access features. |
| Functional Cookies | These cookies allow the Website to offer enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have included on our pages. If you do not allow these cookies, some or all of these services may not work properly. |
| Marketing Cookies | These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertisements as well as help measure the effectiveness of an advertising campaign. |
| Performance Cookies | To provide functionality to the Website and help us deliver our Services. |
Here is a list of links which will help you to understand how to manage your cookies preferences:
- Information about cookies in general.
- How to manage your cookies in Mozilla Firefox.
- How to manage your cookies in Chrome.
- How to manage your cookies in Safari.
- How to manage your cookies in Microsoft Edge.
- How to manage your cookies in Opera.
Purposes for which we process Personal Data and the legal bases on which we rely
We collect and process your Personal Data (including, where legally permissible, special categories of Personal Data) for the following purposes and relying on the following legal bases:
| Purpose | Description | Legal basis |
|---|---|---|
| Managing our customer and user accounts | We process your Personal Data (including Usage Data) to manage customer and user accounts generally, such as billing, customer correspondence and customer relationship management | Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts. |
| Providing our Website and Services | We process your Personal Data to operate and administer our Website and to provide you with the content you access. | Our legitimate interest in providing online content to our customers and prospective customers regarding our Service offering |
| Managing payments | We process your Personal Data to verify that information and to collect payments to the extent that doing so is necessary to complete a transaction | Necessary for the performance of a contract. |
| Maintaining our security | We process your Personal Data (including your Usage Data) for the purposes of maintaining your own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime. | Our legitimate interest in promoting the safety and security generally and to protect our rights and the rights of others. |
| Conducting market research, analysis, and customer surveys. Improving and personalizing the user experience. | We collect your Personal Data in order to meet the goals set out in surveys and marketing promotions | Consent (if required under applicable law) and Legitimate interest (for instance, to create promotions you may be interested in) |
| Handling contact and user support requests. | We process your Personal Data, if you fill out a "Contact Us" web form or request user support, or if you contact us by other means. | Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you. |
Who do we share Personal Data with
We may share your Personal Data as follows:
- Service providers: With our contracted service providers, who provide services such as IT and system administration and hosting, credit card processing, research and analytics, marketing, customer support and data enrichment for the purposes and pursuant to the legal bases described above.
- Professional advisers: In individual instances, we may share your Personal Data with professional advisers acting as service.
- Public authorities: With public and government authorities, to the extent we are compelled to disclose Personal Data to comply with our legal obligations.
- Third parties involved in a corporate transaction: If we are involved in a merger, reorganization, dissolution or other fundamental corporate change, or sell a Website or business unit, or if all or a portion of our business, assets or stock are acquired by a third party. In accordance with applicable laws, we will use reasonable efforts to notify you of any transfer of Personal Data.
Cross-Border Transfers Of Personal Data
We have the ability to store, access, and transfer Personal Data worldwide. We evaluate cross-border data transfers and put in place suitable measures to ensure the protection of your Personal Data in accordance with the guidelines outlined in this Privacy Notice.
| Measure | Description |
|---|---|
| Adequacy decision | If your Personal Data is transferred to countries outside the European Economic Area (EEA), we ensure the recipient country has received an adequacy decision from the European Commission. For more information about adequacy decisions, click here. |
| Appropriate safeguards | To transfer personal data to recipients lacking an adequacy decision, we may utilize standard contractual clauses that have been approved by the European Commission or other legally recognized transfer mechanisms. For more information about standard contractual clauses, click here. |
Your rights relating to your Personal Data
You may have certain rights relating to your Personal Data:
- The right to access your Personal Data and receive a copy thereof;
- The right to rectify inaccurate Personal Data and complete incomplete Personal Data
- The right to erasure (right to be forgotten) of your Personal Data in certain circumstances;
- The right to restrict processing of your Personal Data in certain circumstances;
- The right to data portability of your Personal Data in certain circumstances;
- The right to object to processing of your Personal Data in certain circumstances;
- The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
- The right to lodge a complaint with a supervisory authority if you believe that we have not complied with applicable data protection laws.
If you wish to exercise any of these rights, please contact us using the following email address: support@fireaff.com
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you desire to register a complaint, kindly reach out to our designated privacy contact using the contact details provided in this Privacy Notice. In the event that you are dissatisfied with our response or feel that your complaint has not been adequately addressed, you retain the right to lodge a complaint with the relevant data protection authority, particularly in the country where you typically reside, work, or where you believe a violation has taken place.
How we secure your Personal Data
We take appropriate precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use.
How long do we keep your Personal Data
We may retain your Personal Data for a period of time consistent with the original purpose of collection or as long as required to fulfill our legal obligations. We determine the appropriate retention period for Personal Data on the basis of the amount, nature, and sensitivity of the Personal Data being processed, the potential risk of harm from unauthorized use or disclosure of the Personal Data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements.
After expiry of the applicable retention periods, your Personal Data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.
Children
Our websites and services are not directed at children. We do not knowingly collect Personal Data from children under the age of 18. If you believe we have mistakenly or unintentionally collected Personal Data of a minor without appropriate consent please contact us and we will take steps to delete their Personal Data from our systems.
Links to Other Websites
Our Website may contain links to other websites that have different privacy practices than ours. If you access any of these websites through the provided links and/or submit your Personal Data to them, your information will be processed according to their established procedures and governed by their respective privacy policies.
Changes to this Privacy Notice
We will update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will update the "effective date" at the top. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a notice on our website or by contacting you directly.
We encourage you to periodically review this Privacy Notice to stay informed about our collection, processing and sharing of your Personal Data.